thank you for your response! Yes, indeed one of the computers is a desktop with a "regular" screen and the other is a laptop with a touch screen. In this case, the touch screen feature causes reduced functionality in Qlik Sense - the ability to hover over the chart and see values without clicking is very valuable to me.
Is there any way to modify this behavior and to get the pop-up labels appear even on a touch screen? I'd hate to have to replace my laptop with an old-style non-touch screen just because of that...
Appreciate your insight!