1 Reply Latest reply: May 3, 2018 11:45 AM by Michael Tarallo RSS

    Corrupted Applications

    omar bensalem

      Hi everyone ( mto )

       

      A strange thing is happening with our qlik sense server (November 2017 version):

      In fact, some applications have become corrupted (won't be reloaded by tasks !) ; some of them would be reloaded if launched manually, some won't even reload even when launched manually !

       

      Once the task fails, you cannot open the application anymore:! u'll have this message: (file format not handled):

      Capture.PNG

      We've repaired the server, upgraded it and nothing has changed ! every application works and reloads just fine in a local environment, once imported; its reload will fail !

       

      What is even more weird is that in the log files, every thing seems ok !! See:

       

      Capture.PNG

       

      Please help ! all of our projects are affected !!

        • Re: Corrupted Applications
          Michael Tarallo

          Hi Omar

           

          I have seen similar issues when content objects (files, images) and data attachments have been removed from the app.

           

          If you view the app in the QMC and go to App contents, can you verify if there are any objects that are apart of this app - such as external files and images. If so can you verify that those objects exist at the location path?

           

           

           

          let me know

           

          When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.

           

          Regards,

           

          Michael Tarallo (@mtarallo) | Twitter

          Qlik