2 Replies Latest reply: Jul 24, 2018 7:28 AM by Lan Liz RSS

    Qlik Sense QMC not working correctly failed reloads

    Lan Liz

      I have noticed lately that the Qlik Sense QMC is not working as expected.

      I have a daily scheduled task to reload an app and that later reloads other two more apps on task event.

      The thing is that although the QMC says that the app has not been correctly reloaded, If I go to the app and to the log it shows that it has been correctly reloaded

       

      Captura.JPG

       

      Moreover, as I have another task event, the last app is not reloaded because of this error.

       

      This use to happen like once per week.

       

      Thank you.

        • Re: Qlik Sense QMC not working correctly failed reloads
          Lan Liz

          It seems that the reload tasks of the Apps can have issues when uploading the file. In this case the app trying to be reloaded has a size of 1 GB and the tasks used to fail frequently.

          By changing the "max retries" (it was set to 0 retries) of the App the issue is solved.

           

          However, I can't understand how the QMC is not able to reload the app at first and needs up to 6 retries...

            • Re: Qlik Sense QMC not working correctly failed reloads
              Lan Liz

              I get the following error:

               

              Sequence# ProductVersion Timestamp Severity Hostname Id EngineTimestamp EngineVersion Description ProxySessionId ProxyPackageId RequestSequenceId UserDirectory UserId SessionId ObjectId ObjectName Service Origin Context Command Result Message Id2

              66 20.4.2.0 20180723T081838.450+0200 ERROR SES000A106688 8d86e6b8-01aa-4752-8f20-d9963727a30c 20180723T081838.459+0200 12.145.2.0 Command=Doc::DoSave;Result=9001;ResultText=Error: Read Failed 0 0 34797 INTERNAL sa_scheduler 1585f367-6507-4e8c-988e-f7acaab0202e 0 Not available Engine Not available Doc::DoSave Doc::DoSave 9001 Could not read app 8d86e6b8-01aa-4752-8f20-d9963727a30c