1 Reply Latest reply: Jun 25, 2018 1:10 PM by reshma k m RSS

    Repository service not starting

    reshma k m

      Hi,

       

      I had recently upgraded to April 2018 from November 2017. As one user reported issues with Qlik ODBC connector properties, I stopped all Qlik sense services. When i tried to restart them in order, Qlik sense repository service is not starting. I am getting the below error.

      Capture.PNG

       

      I have restarted the services serveral times after the upgrade, and this is the first time repository service is not starting.

        • Re: Repository service not starting
          reshma k m

          In the logs I am seeing the below info just before stopping the services.

           

          Description:

          Command=Check service status;Result=500;ResultText=Error: Unable to connect to the remote server

          Command:

          Check service status

          Message:

          Method: 'SendServiceStatusRequest'. Failed to retrieve service status from 'https://<server>:5151/qss/'. Server host '<host name>'. Error message: 'Unable to connect to the remote server'