5 Replies Latest reply: Jul 12, 2018 12:16 PM by Frantz Gonzales

Current Month vs Previous Month Value

Hi!

I want to compare Current Month Value vs Previous Month Value. I made a question 2 days ago for a Current Month vs Previous Month Total Tickets : Get how many tickets were generated in the month before the chosen one .

I did that. I created a 2 news fields:

Month(Fecha_Crea) as FechaMonth,

Num(Month(Fecha_Crea)) as Num_Fecha,

Now, I have to compare a different field: 'SLA'. To get SLA, I have this expression:

Count({\$<Cumplimiento={'CUMPLIÓ'}>} Ticket)/Count(TOTAL Ticket) . It shows me SLA of Current Month

Now, I want to get a SLA of Previous Month. I did this:

Count({< Num_Fecha = {  \$(=Max(Num_Fecha) - 1)}>+\$<Cumplimiento={'CUMPLIÓ'},[Fecha_Crea.autoCalendar.Month]>}Ticket)/Count(TOTAL Ticket)

But it doesn't work.

My expression to get a Current Month Total Tickets is :

Count({  < Num_Fecha = {  \$(=Max(Num_Fecha) - 1)},[Fecha_Crea.autoCalendar.Month] >}Ticket)

I hope u can help me.

Thanks

• Re: Current Month vs Previous Month Value

Try

Count({< Num_Fecha = {  \$(=Max(Num_Fecha) - 1)},Cumplimiento={'CUMPLIÓ'},[Fecha_Crea.autoCalendar.Month]>}Ticket)/Count(TOTAL Ticket)

• Re: Current Month vs Previous Month Value

It shows me a wrong number :/

• Re: Current Month vs Previous Month Value

Sorry

Count({< Num_Fecha = {  \$(=Max(Num_Fecha) - 1)},Cumplimiento={'CUMPLIÓ'},[Fecha_Crea.autoCalendar.Month]>}Ticket) /

Count(TOTAL {< Num_Fecha = {  \$(=Max(Num_Fecha) - 1)},[Fecha_Crea.autoCalendar.Month]>} Ticket)

• Re: Current Month vs Previous Month Value

It works ! Thanks!

• Re: Current Month vs Previous Month Value

Hi @Frantz Gonzales

You could try something like that:

Count({\$<[Cumplimiento]={'CUMPLIO'},[Fecha_crea.autoCalendar.Date]=