4 Replies Latest reply: Jul 29, 2018 9:39 AM by Bala Bhaskar RSS

    Active directory pulling through users as Inactive

    Laura Geddes

      Hi,

       

      We are trying to set up and active directory link to manage our users in QlikSense, and the group has been set up and the user directory connector has been set up and pulls everyone through, but it keeps flagging everyone as Yes to inactive.

       

      connection: DAP://northbristol.local/CN=Qliksense users,OU=User Security Groups,OU=Trust Users,DC=northbristol,DC=local

       

      We have an excel connection that works and pulls everyone in an flags as No to inactive. Why does Excel default to active but AD default to inactive? There seems to be no way to change this in QlikSense once loaded.

       

      Also - since trying to get the AD set up we now have every user duplicated with user directory set to northbristol and a northbristol1 (not sure why or if this is part of the problem?).

       

      Any help appreciated.

       

      Thanks,

       

      Laura