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The "Send to Excel" function works fine using QlikView Desktop on our QlikView server. When my end users open the app through AccessPoint, using the IE plugin, they cannot export to Excel. The button does nothing.
I added the server to the Trusted Sites list in IE, but that actually removes their ability to open AccessPoint. It's almost as if I had added the server to the Restricted Sites list.
The users need to be able to open the QV app, and the Send to Excel button should open Excel on their local machine.
Any ideas as to why this is happening?