6 Replies Latest reply: Oct 19, 2011 3:16 AM by Miguel Angel Baeyens de Arce RSS

    Delay on reload time

    Damian Slanovic

      Hi everybody.

       

      I've scheduled a qvw to reload at 01:00 AM.

       

      But it's reloaded at 05:00 AM. I tried to change the time, but it is always triggered with a delay of 4 hours.

       

      Server time right now is 14:00 hs. I've recently reload it manually, and the QEMC status/tasks "last execution" shows 10:00 hs. Again, 4 hours difference.

       

      The picture attached is the QEMC image.

       

      What could be the problem?

       

      Best regards.

      Damian.

        • Delay on reload time
          Miguel Angel Baeyens de Arce

          Hi Damian,

           

          That execution time should be UTC, so it should be four hours less than your current time in your timezone (14:00 - 10:00). Is that correct? Are you running the latest version of QV10 SR3 (build 9061)?

           

          Regards,

           

          Miguel Angel Baeyens

          BI Consultant

          Comex Grupo Ibérica

            • Delay on reload time
              Damian Slanovic

              Hi Miguel. Thanks for your answer.

               

              Here is the product information:

              Product Information
              Product nameQMS Backend Core x64
              Client Build Number10.0.8935.7
              Target Platformx64
              Publisher License KeyNo License


              Don't know what you mean with "UTC time".

              The server time was 14:00 hs. Also the time in the QEMC (top left corner) shows 14:00 hs...

              So, why QVS shows 10:00 hs? And most of all, why the tasks are triggered 4 hours after...

               

              Regads.

              Damian.

                • Delay on reload time
                  Miguel Angel Baeyens de Arce

                  Hi Damian,

                   

                  I may be missing something here. Do you mean you click on the "play" button and the task is not performed until four hours later? Or is it that it reloads when you click al right but it still shows 10:00 in the QEMC instead of 14:00?

                   

                  For UTC time I mean exactly that: some information in the QEMC is not subject to the operating system local time, rather than the UTC (GMT) time.

                   

                  In regards to the Server version, yours is not last, so if possible, upgrade to the latest version you can download in the QlikView portal (or ask for it if your account doesn't allow you to see it).

                   

                  Hope that makes sense.

                   

                  Miguel Angel Baeyens

                  BI Consultant

                  Comex Grupo Ibérica

                • Re: Delay on reload time
                  Damian Slanovic

                  Hi Miguel. Thanks for your answer.

                   

                  Here is the product information:

                  Product Information
                  Product nameQMS Backend Core x64
                  Client Build Number10.0.8935.7
                  Target Platformx64
                  Publisher License KeyNo License


                  Don't know what you mean with "UTC time".

                  The server time was 14:00 hs. Also the time in the QEMC (top left corner) shows 14:00 hs...

                  So, why QVS shows 10:00 hs? And most of all, why the tasks are triggered 4 hours after...

                   

                  Regads.

                  Damian.