IE_Version undefined JS error when viewing a published dashboard.

[#1]

Hi,

I get a script error in the browser as below when trying to view a dashboard. It happens in IE8, IE7 but not in Firefox. The QV server is v9. Has anyone seen this before?

TIA.

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Sat, 15 Oct 2011 11:40:21 UTC

Message: 'IE_VERSION' is undefined
Line: 467
Char: 9
Code: 0
URI: http://<host>:8080/QvAjaxZfc/htc/QvAjaxTableMgr.js

[Miguel_Angel_Baeyens]

Hi,

Depending on the release of QVS 9 you are running there were some reported bugs related to IE8. If possible, upgrade to the latest version (10 SR3 update 1) or at least to the lastest release of version 9 (SR7 build 7808).

Hope that helps.

Miguel Angel Baeyens

BI Consultant

Comex Grupo Ibérica

[#3 · Accepted solution]

This problem was fixed by re-installing some files in relation to the Ajax client. I.e. some files were missing.