13 Replies Latest reply: Jan 25, 2012 12:15 AM by Miguel Angel Baeyens de Arce RSS

    IE Plugin

    rohit koul

      Hi All,

       

      right now i am facing a problem that when ever i try to open any Application i am not able to open it throughs a error message:

       

       

      Mes.png

      i have downloaded IE Plugin but still i am not able to open it!!!! do any one knows the solution. i am using Qlikview 11.

        • IE Plugin
          Miguel Angel Baeyens de Arce

          Hi Rohit,

           

          Go to the QlikView Management Console and check the System, Setup, QlikView Server and QlikView Web Server configuration so the name that appears in the different tabs is the same in all the options, and that the computer can ping "rohit-thinkpad", particularly QMC, System, Setup,

          • QlikView Servers, expand and click on your server and General tab, Name field,
          • QlikView Web Servers,
            • General tab, Name;
            • Accesspoint tab, Name;
            • and Web tab, check that paths exist and are available to users (specially if you have upgraded from a previous version of QlikView).

           

          Hope that helps.

           

          Miguel

            • IE Plugin
              rohit koul

              Hi Miguel,

              Thanks, i have checked all is fine. i am using Qlikview 11.

              Actually before it was working fine suddenly it started throwing this error ......is there any other Alternative to check

                • IE Plugin
                  Miguel Angel Baeyens de Arce

                  Rohit,

                   

                  Does Ajax client work fine? Can you see the AccessPoint and all the documents there? Does that happen with what version of Internet Explorer?

                   

                  Regards.

                   

                  Miguel

                    • IE Plugin
                      rohit koul

                      Hi Miguel,

                       

                      Ajax is working fne. i can see all the Documents there and can access them through Ajax.

                      Internet Explorer 9

                        • IE Plugin
                          Miguel Angel Baeyens de Arce

                          Hi Rohit,

                           

                          Do you have open port 4747 both inbound and outbound in your computer's firewall? IE Plugin needs that port to communicate to the Server, even if they are in the same computer.

                           

                          Check that the QMC, System, Setup, QlikView Web Servers, AccessPoint is not set to "Always Tunnel".

                           

                          Miguel

                            • IE Plugin
                              rohit koul

                              Hi Miguel,

                               

                              Thanks for your Help. But i am still facing the same problem ..... I didn't found any option related to ...

                               

                              Check that the QMC, System, Setup, QlikView Web Servers, AccessPoint is not set to "Always Tunnel".

                               

                               

                              and want to Highlight that it was working fine when i installed on my Machine, But suddenly it stopped .... i have not touched any option in QEMC. i just login with another user and this started. I dont know how many Bugs are there in Qlikview 11.


                                • IE Plugin
                                  rohit koul

                                  Well i have uninstalled Qlikview Server from machine even cleaned the registry and deleted all folders related to Qlikview.

                                   

                                  I have installed a fresh copy of Qlikview 11 Server which was successful. i have entered the LEF again to configure server. Now i am having a default settings ....

                                   

                                   

                                  STILL MY ISSUE IS NOT SOLVED!!!!!!! can any one help me for this?

                                    • IE Plugin

                                      Hi there Rohitkoul,

                                       

                                      Is this problem isolated to 1 client only or to multiple clients?

                                       

                                      The reason why I am asking is because it sounds to me that it might be Internet explorer that is causing this problem and not Qlikview Server. If I recall correctly the same issue took place in our environment where one of the machines also produced the same error.

                                       

                                      My suggestion would be to:

                                      • Uninstall the Qlikview plugin from the client PC, try reinstalling it again.
                                      • If the problem still persists, you could even uninstall Internet explorer and then do a new Internet explorer installation followed by the new IE plugin.

                                       

                                      Hope this helps,

                                       

                                      Regards GJ.

                                      • IE Plugin

                                        Hi there Rohit,

                                         

                                        Is this problem isolated to 1 client only or to multiple clients?

                                         

                                        The reason why I am asking is because it sounds to me that it might be Internet explorer that is causing this problem and not Qlikview Server. If I recall correctly the same issue took place in our environment where one of the machines also produced the same error.

                                         

                                        My suggestion would be to:

                                        • Uninstall the Qlikview plugin from the client PC, try reinstalling it again.
                                        • If the problem still persists, you could even uninstall Internet explorer and then do a new Internet explorer installation followed by the new IE plugin.

                                         

                                        Hope this helps,

                                         

                                        Regards GJ.

                                          • IE Plugin
                                            rohit koul

                                            Hi Strydom,

                                             

                                            I have uninstalled IE Plugins but Still this issue is there. Once i found the same issue a Month Back but It Automatically Resolved i dont know how it happend.

                                             

                                            CAn you sugeest me is IE 9 is compatible with QV 11???? or should i go for IE 8?

                                          • IE Plugin
                                            Miguel Angel Baeyens de Arce

                                            Rohit,

                                             

                                            It seems that the Web Server is running fine, since the Ajax client works fine. And it seems the Server is working fine since the documents are being displayed correctly.

                                            • Did you contact your newtork administrator to check if there are firewalls or proxies that might be affecting your conection to the server?
                                            • If you use QlikView Desktop instead of Plugin, can you lease a license using a Open in Server from the Start Page connecting with your credentials to the server?

                                             

                                            Regards.

                                             

                                            Miguel

                                              • IE Plugin
                                                rohit koul

                                                Hi Miguel,

                                                 

                                                Thanks for your help ... Actually i am on Server Machine itself and have a User cal and Developer Licence so i was just testing on Access Point for my Application. In this case i am facing this issue.....

                                                  • IE Plugin
                                                    Miguel Angel Baeyens de Arce

                                                    Hi Rohit,

                                                     

                                                    Should I assume that you did the tests I suggested aboce and that you can lease licenses from the Server and so disregard ports issues? Firewall might prevent local connections as well if it's enabled, and using Desktop although very similar to Plugin, is not exactly the same, that's what I wanted to test. If Server licenses are leased fine, Server is running fine and I'd say that the issue is more likely to be in the network or browser configuration (ActiveX or security cnfiguration) rather than in the Server settings.

                                                     

                                                    Hope that makes sense.

                                                     

                                                    Miguel