6 Replies Latest reply: Jan 10, 2014 3:54 AM by Anne Duffy RSS

    Alerts popup fires but no mail option

      Hi Guys,

       

      I have a few alerts set up and they should show a pop up message and send a mail under a certain conditions ( and it was working until very recently!! - though a few developers do have access so may have changed something!!)

       

      It still fires the pop-up but does not trigger for the mail to send can anyone advise ? the user preference  mails and server is all still set up and sends the test mail.

       

      Thanks A