I have a QV-document used by some users without problems here in Sweden. Now a Japanese user have a problem when accessing via IE-Plugin ( I recommended that since it is a QV9 server). Below is his description. Any hints on what I can try to solve this?
1. I installed "QvPluginSetup.exe" with the following options.
- Pleaese select a language from the list below. -> English
- Select Region Please select the region that corresponds to your current location. -> Japan
2. When I select " IE Plugin", Browser stopped with the white window.
"Java" and "AJAX zero footprint" are working.
It did not improve even if I restarted PC and reinstalled "QvPluginSetup.exe" again.
My PC is Windows XP (Japanese version)