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One of our users was trying to login to Qlikview from her PC at home and whenever she tries to login with her credentials at the login page she gets the generic "Login failed" error. When she tries from her company laptop it works fine. Are there any IE settings that may cause this? This is over an SSL line and not over VPN. I'm sure it could be may other factors playing a role since it's her home PC. She doesn't have any issue getting to the login page and entering her id and password though.
We are running Qlikview 10 SR3. She is running Widows Vista with IE 7 I believe.