1 Reply Latest reply: Apr 1, 2012 5:34 PM by Erich Shiino RSS

    Ajax duplicated chart in some case

      Hi,

       

      We are using ajax client for user to access the dashboard. But sometimes, the users encountered a problem that some charts become duplicated in the dashboard like the picture attached. Anyone facing a similar problem?

       

      Regards,

      Florian

        • Ajax duplicated chart in some case
          Erich Shiino

          Hi, Florian

          It's possible that the users used a 'clone' function and the chart became duplicated.

          It will only be visible to himself and you would not find it when you open you 'master' document.

          If this is your case, you can ask the user to remove it ( it would only impact his object) .

           

           

          It's also possible that some objects are invible, but the visibility condition is met to this user.

          You can press Ctrl+Shift+S to see all hidden objects and delete them .

           

          Hope this helps,

           

          Erich