4 Replies Latest reply: Apr 11, 2012 10:23 AM by Miguel Angel Baeyens de Arce RSS

    Ipad - No authorised documents found on Qlikview 9

      Hi,

       

      I am trying to connect to our server from an Ipad, but i keep getting this Alert:

       

      No authorised documents found ipad

       

      When I untick "Always anonymous" under Ajax and then try it I get a connection Error "Empty Response", and I have tried using the IP address, nothing seems to work.

       

      I can Navigate via the url to the Qlikview model but cannot do it with the app.

       

      Any Help is appreciated.

       

      Kind Regards

      Abdur Razak

        • Ipad - No authorised documents found on Qlikview 9
          Miguel Angel Baeyens de Arce

          Hi Abdur,

           

          What version of iOS are your iPads running? iOS 5 is only supported in versions 10 SR4 and 11. That might be the case when using Safari browser and iPads to connect to a QlikView Server.

           

          Do you really need to use the iOS app instead of the Ajax client? It's no longer continued.

           

          Hope that helps.

           

          Miguel

            • Ipad - No authorised documents found on Qlikview 9

              Hi,

               

              Thanks for your quick response.

               

              We running iOS 5.

               

              What version of iOS does Qlikview 9 run?

               

              "Do you really need to use the iOS app instead of the Ajax client?"

               

              Can Qlikview 9  use the Ajax client?

               

              I really need to get my qlikview model on the ipad for a client, where the objects are neatly visible and it has to  be compatible with qlikview 9,  any ideas.

               

              Kind Regards

              Abdur Razak

                • Ipad - No authorised documents found on Qlikview 9
                  Miguel Angel Baeyens de Arce

                  Hi,

                   

                  If Ajax is a must and iPad is a requirement for deploying this application, then I'm afraid QlikView 9 is not the best option. The app lacks of lots of new functionalities that version 10 and specially 11 have, and the Ajax client in version 9 also lacks of some visualization enhancements, but yes, QlikView 9 has an Ajax client that can be used from a tablet if you don't use NTFS authorization (read, you have an Enterprise Edition license for the Server).

                   

                  I'd first try the Ajax client (in the QEMC you need to mark the documents to be visible in Mobile and move them to the Mobile folder as specified in the QEMC, System, QlikView Server). Depending on the results, I'd strongly recommend to upgrade to version 10 SR4 (or even 11 SR1 if it has been released) rather than changing the security authorization method and the user management.

                   

                  Hope that makes sense.

                   

                  Miguel

              • Ipad - No authorised documents found on Qlikview 9
                Torben Seebach

                The security model was changed from 9 to 10, so there is quite some differences between before and after 10.

                 

                Therefore the newest versions of the iOS client won't work with 9.

                 

                But back in the days, I used to set the server to use DMS auth instead of NTFS. Remember to update all auth for your documents afterwards.