6 Replies Latest reply: Apr 21, 2012 11:26 PM by Kaushik Solanki RSS

    Doc CAL assiged to users but they still can't see reports

    Syed Shah

      Hi All,

       

      I have assigned a report doc CAL to a few users by going to the doc CAL property of the report in Qlikview server and adding the users to it. I have first increased "Number of CALs allocated to this document" to 5. The other Doc CAL properties are below

       

      Document CALs available on server: 40
      Document CALs not allocated on server: 15
      Document CALs allocated to this document: 5

       

       

      However, The users that are assigned the Doc CAL are still not able to see the report. Does it take some time before they can access the report, or do I need to give them some other rights before they can access this report?

       

       

      Regards

      Arif

        • Doc CAL assiged to users but they still can't see reports
          Syed Shah

          Hi,

           

          When the users open the access point page, they cannot see any report. The page is empty to them. All categories show 0 reports

           

          Thanks

          Arif

            • Doc CAL assiged to users but they still can't see reports
              Kaushik Solanki

              HI,

               

                 If you have NTFS mode activated then you need to assign the rights to the application for those users from windows security i.e go to the pysical location of that QVW file. -> Right click -> Properties -> Security -> Here add the users in security.

               

                If you are using DMS mode of security, you need to add the users in authorization tab. i.e Go to QEMC-> document -> Click on the Application -> Right side you will see Authorization tab -> Add use name here.

               

                once you do any of this seeting the user will be able to see the document and open the document.

               

               

              Regards,

              Kaushik Solanki

                • Doc CAL assiged to users but they still can't see reports
                  Syed Shah

                  Thanks Solanki,

                   

                  I can see the report now. however, I get a message, failed to open the document. You dont have access to this document. I have manually assigned the CAL to four users. I added them in the security tab of the qvw document and now they see the document in the access point. However, they get the above error message even though I have assigned them CALS. The document calls show the below info

                   

                  Document CALs available on server: 40
                  Document CALs not allocated on server: 15
                  Document CALs allocated to this document: 5
                  Document CALs embedded in document: 0
                  Document CALs assigned to users: 0

                   

                   

                  Regards

                  Arif