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ok, its an old installation but still in use. I was setup ages ago and can administer this publisher but a new team member cannot - gets the message "You do not have access to this Qlikview Publisher Control Panel". We are both part of the "Administrators" group on the server ( see image ) and unlike my QV 9 system, there is no "QV administrators" user group configured on the server.
Any ideas how to add the new team member ?