13 Replies Latest reply: Dec 18, 2012 12:45 PM by Jefferson Martins RSS

    Message: No Server, QVS@hostname is down

    Kumar M

      Dear All,

       

      I have installed QvServer 11 SR1 setup with IIS as Webserver.

      All Qlikview services running in Service console & IIS is also working fine.

      In QMC Service tab QVS status is Disconneted and it shows

      "Failed to contact the service.
      hostname: Disconnected"

      In Access Point it shows: Message: No Server

       

      In Windows Application event log it shows:

       

      System.Exception: Failed to retrieve document list from the specified QVS

         at QMSBackendCore.Service.ServiceImpl.GetUserDocumentList(Guid qvsID)

         at QMSBackendCore.Service.ServiceImpl.Diagnostics.CacheDocumentAvailable()

       

      Please advice how do we overcome this? what conflict does it make not to work ?


      Thanks,
      Kumar

        • Message: No Server, QVS@hostname is down
          Sunil Chauhan

          did you used same licence to any other server??

           

          it looking like your  qlikview server service is stop

           

           

           

          go to services.msc -> qlikview server _. Restart

           

          also check weither you have  licensed  server

           

           

           

          hope this helps

            • Re: Message: No Server, QVS@hostname is down
              Kumar M

              Sunil, I have restarted the services as well. QvS is licensed and it was working fine till yesterday.
              Al of sudden it stoped.

              For reference I am attaching  qvwebserver log file

                • Message: No Server, QVS@hostname is down
                  Sunil Chauhan

                  may be you have skype installed on your system

                  you can uninstall and then restart your services

                   

                   

                  or

                   

                  if you can change the port number from web server's config.xml

                   

                   

                  try this

                  open

                  For Window XP-

                  C:\Documents and Settings\all users\Application Data\ qliktech \ config. XML 

                  OR

                  For Window 7-C:\ProgramData\QlikTech\QvWebServer\ config. XML 

                  and

                  <Config>

                  <Port>81</Port>

                  <HttpsPort>-1</HttpsPort>

                  <TunnelHost> localhost  </TunnelHost>

                  <Synchronous>False</Synchronous>

                  <ConfigUrl>http://_:4750/qvws.asmx</ConfigUrl>

                  <TunnelUrl>http://_:81/scripts/QVSTunnel.dll</TunnelUrl>

                  <QvsStatusUrl>http://_:81/QvAjaxZfc/QvsStatus.aspx</QvsStatusUrl>

                  <LogLevel>Information</LogLevel>

                  <UseCompression>True</UseCompression>

                  <InstallationPath>C:\ProgramFiles\QlikView\Server\QvWebServer</

                  InstallationPath>

                  <QvsTimeout>60</QvsTimeout

                   

                  hope this helps

                    • Message: No Server, QVS@hostname is down
                      Kumar M

                      Hi Sunil,
                      Tried with the above what you mentioned, not working.

                       

                       

                      For your reference , I am attaching the config file details

                       

                       

                      <Config>

                        <ConfigVersion>11</ConfigVersion>

                        <DefaultUrl>http://_/</DefaultUrl>

                        <DefaultQvs>QVS@qlikview-lab-3</DefaultQvs>

                        <ConfigUrl>http://_:4750/QVWS/Service</ConfigUrl>

                        <TunnelUrl>/scripts/QVSTunnel.dll</TunnelUrl>

                        <QvsStatusUrl>/QvAJAXZfc/QvsStatus.aspx</QvsStatusUrl>

                        <LogLevel>Information</LogLevel>

                        <WriteStackTrace>False</WriteStackTrace>

                        <UseCompression>True</UseCompression>

                        <InstallationPath />

                        <QvsTimeout>60</QvsTimeout>

                        <QvsAuthenticationProt>Negotiate</QvsAuthenticationProt>

                        <QvpPort>-1</QvpPort>

                        <EnableUtilizationLogging>False</EnableUtilizationLogging>

                        <AddCluster>

                          <Name>QVS@qlikview-lab-3</Name>

                          <LoadBalancing>CpuUsage</LoadBalancing>

                          <AlwaysTunnel>False</AlwaysTunnel>

                          <AddQvs>

                            <Machine>qlikview-lab-3</Machine>

                            <Port>4747</Port>

                            <LinkMachineName>qlikview-lab-3</LinkMachineName>

                            <Weight>1</Weight>

                            <Username />

                            <Password>Encrypted=DxdCGMWfOwU=</Password>

                          </AddQvs>

                        </AddCluster>

                        <AddDSCCluster>

                          <CustomUserPort>4735</CustomUserPort>

                          <DirectoryServiceConnectorSettings>

                            <ID>31078ffb-64b3-4fb3-a678-7437301ade95</ID>

                            <Url>http://qlikview-lab-3:4730/DSC/Service</Url>

                            <Name>DSC@qlikview-lab-3</Name>

                            <Username>DxdCGMWfOwU=</Username>

                            <Password>DxdCGMWfOwU=</Password>

                            <LogLevel>Normal</LogLevel>

                            <ShowAlerts>true</ShowAlerts>

                          </DirectoryServiceConnectorSettings>

                        </AddDSCCluster>

                        <Authentication>

                          <AuthenticationLevel>Login</AuthenticationLevel>

                          <LoginAddress>/qlikview/login.htm</LoginAddress>

                          <LogoutAddress>logout.htm</LogoutAddress>

                          <GetTicket url="/QvAjaxZfc/GetTicket.aspx" />

                          <GetWebTicket url="/QvAjaxZfc/GetWebTicket.aspx" />

                          <HttpAuthentication url="https://_/scripts/GetTicket.asp" scheme="Basic" />

                          <HttpAuthentication url="/QvAJAXZfc/Authenticate.aspx" scheme="Ntlm" />

                        </Authentication>

                        <AccessPoint>

                          <Path>/QvAJAXZfc/AccessPoint.aspx</Path>

                          <AjaxClientPath>/QvAJAXZfc/opendoc.htm</AjaxClientPath>

                          <PluginClientPath>/QvPlugin/opendoc.htm</PluginClientPath>

                          <DefaultPreferedClient>Plugin</DefaultPreferedClient>

                          <DefaultView>Thumbnails</DefaultView>

                          <DefaultPagesize>12</DefaultPagesize>

                          <HighlightNotExecutedJobs>False</HighlightNotExecutedJobs>

                          <HighlightThresholdMinutes>60</HighlightThresholdMinutes>

                          <AllowCmdUrl>False</AllowCmdUrl>

                          <Target>_self</Target>

                          <RespectBrowsable>True</RespectBrowsable>

                          <SystemMessage />

                          <StatusRecheckInterval>60</StatusRecheckInterval>

                          <DownloadPluginUrl>/QvPlugin/QvPluginSetup.exe</DownloadPluginUrl>

                        </AccessPoint>

                        <Ajax>

                          <Path>/QvAJAXZfc/QvsViewClient.aspx</Path>

                          <Path>/QvAJAXZfc/QvsViewClient.asp</Path>

                          <NoCrypto>False</NoCrypto>

                          <ProhibitMachineId>False</ProhibitMachineId>

                          <Recording>False</Recording>

                          <AllowCmdUrl>True</AllowCmdUrl>

                        </Ajax>

                        <Web>

                          <Folders>

                            <Folder>

                              <Name>QLIKVIEW</Name>

                              <Path>C:\Program Files\QlikView\Web</Path>

                            </Folder>

                            <Folder>

                              <Name>QVAJAXZFC</Name>

                              <Path>C:\Program Files\QlikView\Server\QlikViewClients\QlikViewAjax</Path>

                            </Folder>

                            <Folder>

                              <Name>QVDESKTOP</Name>

                              <Path>C:\Program Files\QlikView\Server\QlikViewClients\QlikViewDesktop</Path>

                            </Folder>

                            <Folder>

                              <Name>QVPLUGIN</Name>

                              <Path>C:\Program Files\QlikView\Server\QlikViewClients\QlikViewPlugin</Path>

                            </Folder>

                          </Folders>

                          <Types>

                            <Type>

                              <Extension>.CSS</Extension>

                              <Content>text/css</Content>

                            </Type>

                            <Type>

                              <Extension>.HTM</Extension>

                              <Content>text/html</Content>

                            </Type>

                            <Type>

                              <Extension>.HTML</Extension>

                              <Content>text/html</Content>

                            </Type>

                            <Type>

                              <Extension>.JPG</Extension>

                              <Content>image/jpeg</Content>

                            </Type>

                            <Type>

                              <Extension>.GIF</Extension>

                              <Content>image/gif</Content>

                            </Type>

                            <Type>

                              <Extension>.JAR</Extension>

                              <Content>application/octet-stream</Content>

                            </Type>

                            <Type>

                              <Extension>.PNG</Extension>

                              <Content>image/png</Content>

                            </Type>

                            <Type>

                              <Extension>.EXE</Extension>

                              <Content>application/octet-stream</Content>

                            </Type>

                            <Type>

                              <Extension>.MSI</Extension>

                              <Content>application/octet-stream</Content>

                            </Type>

                            <Type>

                              <Extension>.HTC</Extension>

                              <Content>text/xml</Content>

                            </Type>

                            <Type>

                              <Extension>.JS</Extension>

                              <Content>text/javascript</Content>

                            </Type>

                            <Type>

                              <Extension>.XSLT</Extension>

                              <Content>text/xml</Content>

                            </Type>

                            <Type>

                              <Extension>.XML</Extension>

                              <Content>text/xml</Content>

                            </Type>

                            <Type>

                              <Extension>.XLS</Extension>

                              <Content>application/vnd.ms-excel</Content>

                            </Type>

                            <Type>

                              <Extension>.CSV</Extension>

                              <Content>application/octet-stream</Content>

                            </Type>

                            <Type>

                              <Extension>.PDF</Extension>

                              <Content>application/pdf</Content>

                            </Type>

                            <Type>

                              <Extension>.ICO</Extension>

                              <Content>image/vnd.microsoft.icon</Content>

                            </Type>

                          </Types>

                        </Web>

                      </Config>