0 Replies Latest reply: May 11, 2012 2:00 PM by Sam Chambers RSS

    Problems Launching Help and Sending to Excel

      We currently have two problems with version 10.00.9061.7 SR3 64-Bit Edition (x64):

       

      1.  When we try to open the Qlikview Help file, we get a "Failed to launch Help" error.

       

      2.  In my apps, the "Send to Excel" button on the charts has stopped working.  Clicking on it does nothing.  It doesn't open Excel, or if Excel is already open, it does not open a new workbook.  Yes, Excel is installed on the server, and will open workbooks saved on the server.

       

      Can anyone help with these annoyances?