18 Replies Latest reply: Nov 21, 2012 12:16 AM by Hariharasudan Parthasarathi RSS

    'Update license from Server' button is grayed out

    James Carpenter

      I'm installing QV Server v11 SR1. When I get to the step of entering the license in QMC, the 'Update' button is grayed out. I made sure that I have entered the required fields of Serial, Control, Name, and Organization, but the button remains gray. DSC and QVWS both have status of 'Disconnected' in the status tab.

       

      The license number is valid, and this Windows session does have access to the internet (it's where I'm posting this note).

       

      I tried disabling Windows UAC per another post, but that had no effect. I would appreciate advice and suggestions.

       

      ~ James ~