further investigation shows that it is a set of finance documents which cannot be seen yet all other reports are fine.
I have checked the Windows permissions and even created some test tasks with just "all users" to the default mount but nothing seems to make these documents appear in Acces Portal. The reports run fine in QV 11 fat client.
If permissions are correct, what else excludes a document from the Access Portal?
Anyone have any suggestions what might be wrong here?
Ok I have solved the problem with the help of Customer Support. When looking at the documents, they have no SECTION ACCESS ( designer decision ) and in the fat client, it looks like the reports are in USER mode i.e. tabs like "Server" are hidden. I opened the source documents in QV9 and saved to the new server then re-opened/re-saved in QV11 and all is now well.
I have recommended to the designers to add a SECTION ACCESS.
Hope this helps anyone else who hit this issue.