4 Replies Latest reply: Jul 10, 2012 2:00 PM by Daniel Rozental RSS

    New LEF (existing server) says success but LEF reverts to old on apply

      We have a production LEF on a running server, QV9.

       

      The LEF was generated on the website using the correct OS and QV version (9).

       

      When we apply the license, serial and control, the QMC says "Success" in green but at that instant the body of the LEF reverts back to the old license, a smaller user count.

       

      Restarting services doesn't help.

       

       

      Is there any way to get the new license to stick without an uninstall and reinstall?

       

      Thanks