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issue in doc cal assignment

We reconfigured our existing server with qlikview server version 9 and desktop vesion is qlikview 10 sr3.But now we are facing problem to allocate Doc Cal liecense over publisher.We assigned some user liecense as well as doc cal liecense but user cal works fine but we are facing issue in doc cal liecense ,So any body hav any idea how to resolve that issue or any configuration setting details.

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Anonymous
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What is the issue you are facing?

I understand there's a problem with your doc cal assignment, but what is the problem?