1 Reply Latest reply: Jul 25, 2012 11:55 AM by Damien Garzilli RSS

    Document Cal : failed to open document

      Hi,

       

      I recently acquired a few document cal licences.

      However, after having associate the user and the document in my QMC, when the user tries to access the document, he has a pop up with : "Failed to open document, You don't have access to this document".

       

      Here is how I did proceed on the QMC :

      • on the "User Documents" tab > "MyDocuments.qvw" > "Document Cals" tab, I wrote "1" in "Number of Cals allocated to this document", then apply
      • I added my specific user, then apply
      • I reloaded my document
      • I restarted every Qlikview services

       

      After that, when the user log in the access point : there is no document, and when he tries to access with the URL, he has the pop up I wrote above.

       

      My configuration :

      • Small Business Edition 11 SR2
      • IE9

       

      Do you any clues how to solve this ? Did I do something wrong in the process ?

       

      Thanks a lot for your time and your answer,

       

      Damien