6 Replies Latest reply: Sep 10, 2012 10:54 AM by newtokj89 RSS

    Qlikview Settings Service Won't Start

      Hello,

       

      I have installed Qlikview webserver (IIS) (let's call it QVIIS1) on a standalone server.  I used the same domain account for the service as I have for other QlikView servers whose services are starting and working with no problem.

       

      However, on QVIIS1 the "Qlikview Settings Service" will not start.  After I installed the QV webserver component onto QVIIS1 and rebooted it didn't start automatically.  It also will not start if I manually try to start it from the services.msc dialog.  I get the following error message:

       

      "The QlikView Settings Service on Local Computer started and then stopped.  Some services stop automatically if they are not in use by other services or programs."

       

      Any help figuring out a solution to this issue would be GREATLY appreciated!

       

      Thanks in advance.

        • Re: Qlikview Settings Service Won't Start
          Dave Denscombe

          The first thing to look at is to ensure nothing else is using TCP Port 4750 for communication.  That's been the issue for me in the past (e.g. BladeLogic management software has been one).

            • Re: Qlikview Settings Service Won't Start

              Thanks for the suggestion, Dave.  I did used netstat -a -n to check for activity on port 4750 and there wasn't any. 

               

              Any further suggestions would be greatly appreciated!

               

              Thanks so much.

                • Re: Qlikview Settings Service Won't Start
                  Dave Denscombe

                  I assume the domain user which is running the services is both a local Administrator and QlikView Administrator?  Permissions is often another source of problems.

                   

                  Is there nothing in the Windows Event Logs detailing any errors?

                    • Re: Qlikview Settings Service Won't Start

                      Yes, the service account used by the services is a member of the local admin group as well as the QlikView Administrator group.

                       

                      I checked the Application Event Log and found this...I guess I missed it before.  Any idea how to resolve this issue?

                       

                      Service cannot be started. System.ServiceModel.AddressAlreadyInUseException: HTTP could not register URL http://+:4750/QVWS/Service/ because TCP port 4750 is being used by another application. ---> System.Net.HttpListenerException: The process cannot access the file because it is being used by another process

                       

                      Details Tab:

                       

                      Service cannot be started. System.ServiceModel.AddressAlreadyInUseException: HTTP could not register URL http://+:4750/QVWS/Service/ because TCP port 4750 is being used by another application. ---> System.Net.HttpListenerException: The process cannot access the file because it is being used by another process at System.Net.HttpListener.AddAllPrefixes() at System.Net.HttpListener.Start() at System.ServiceModel.Channels.SharedHttpTransportManager.OnOpen() --- End of inner exception stack trace --- at System.ServiceModel.Channels.SharedHttpTransportManager.OnOpen() at System.ServiceModel.Channels.TransportManager.Open(TransportChannelListener channelListener) at System.ServiceModel.Channels.TransportManagerContainer.Open(SelectTransportManagersCallback selectTransportManagerCallback) at System.ServiceModel.Channels.HttpChannelListener.OnOpen(TimeSpan timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen(TimeS...