It is a very complicated process.
When you rename it, all your services will be lost ( they will not be able to communicate with each other)
The solution would be the correction of some .xml files with the settings but if you try to edit them and do something wrong, QlikTech support might refuse to help you and you would need to reinstall your server.
There is a previous discussion of this here:
We had a similar issue in a client and we reinstalled QV server
I know you might have already found the solution but I ran into similar issue and figured out the solution. Yes, it's OK to rename a server even after the upgrade or to an existing server. But here's few things you'll need to take care of:
> Update the old server name to new server name in QMC > System > Setup for all servers
> Log on to the server and search for config.xml file in C: drive. Open this file in notepad and search for your old server name. Replace with new server name. Save and close.
> Restart the server.
This was for QV 11 and it works like a champ.
The way I got it to work was by uninstalling the QV Server, then renaming the QlikTech folder (or deleting/backing it up) in C:\ProgramData. Then reinstall the QV Server and the services will start up fine.
Remember the ProgramData folder is hidden, so you'll need to enable visibility on hidden folders.
Then reapply the license and that should work.
I have a similar situation here. I changed the domain name that my server was hosted in. I was able to configure the new DNS for every service except for QMS. The QMS service name points to my machine (qlikview), but not to my machine + domain name (qlikview.dtm.local), as to the other services (see image below).
I also noted that my Publisher is configured the same way:
Any idea on how to fix this service name?
I have tried in my local server to change the server name and got stuck at the same issue that you got.
Successfully renamed all services except QMS (after server restart the QMS still shows the old server name instead of new server name..same like your first screen shot) can you please advise how did you fix this issue?
Just to inform you that I don't have QlikView Publisher.