7 Replies Latest reply: Nov 15, 2016 3:37 AM by Alexander Korsikov RSS

    Error: Could not close the SourceDocument

      I'm having recent issues with a specific reload task. The job takes an average of an hour to reload. The script and data reloads successfully, but when it attempts to close the reloaded source document, I get the following error messages:


      (2013-01-09 11:36:14) Information: The Source Document was reloaded successfully.

      (2013-01-09 11:36:14) Information: Initializing Reload (0), Finished (3136885)

      (2013-01-09 11:36:14) Information: Reload finished successfully.

      (2013-01-09 11:36:14) Information: Saving document

      (2013-01-09 11:39:05) Information: Initializing save (0), Copying permissions to new file (125), Saving E:\QlikViewDocuments\SourceDocuments\SD\4412f738-5bb2-4ec7-a5ad-418fbdcfac01_Global_Lead_Time_Metrics.qvw.tmp (140), Moving temp file to new file. Attempt= 1 (171054), Deleting old file (171054)

      (2013-01-09 11:39:06) Information: Closing the document.

      (2013-01-09 11:39:28) Error: Could not close the SourceDocument. Exception=The currently executing operation was aborted.

      (2013-01-09 11:39:28) Warning: The QlikView Engine isn't responding to close command, it will be killed (Please ignore logged errors about the kill).

      (2013-01-09 11:39:28) Information: Killing the QlikView Engine. ProcessID=2972

      (2013-01-09 11:39:28) Information: Closed the QlikView Engine successfully. ProcessID=2972

      (2013-01-09 11:39:28) Information: Initializing (0), Finished (22292)

      (2013-01-09 11:39:28) Error: Reload failed. Distribution skipped.

      (2013-01-09 11:39:28) Error: The task "Reload Lead Time Dashboard" failed. ErrorCount=2


      I did read in another thread something about SECONDSTOWAITBEFOREQVBKILL in the config file, but I think that might be outdated as I did not see that parameter in my qds config file


      Server version: QV 10 SR 3 (10.00.9070.7)