0 Replies Latest reply: Feb 4, 2013 4:18 AM by Kristian König RSS

    Extract "time spent" out of report

    Kristian König

      Hello again,

       

      DURATION

      286s (4m 46s)

      This is my present the Boss gave to me.

       

      Its the new "duration" format for our Telesales(How long they are calling one customer).

       

      The previous was nice:

      Duration
      00:00:13

       

       

      My Question: How can i change the new format into the old one(in QV) or how goes the formula to tell QV "this is time format so pls use it as before"

       

      Thank you in advance i hope someby can help me.