9 Replies Latest reply: Mar 26, 2013 6:55 AM by Jean-Philippe LAURENT RSS

    QV9 SR4 - IE Plugin - authentication dialog box on server connexion

    Jean-Philippe LAURENT

      Hi,

       

      On the QV9 SR4 AccessPoint, using the IE Plugin 9SR4 (Windows XP / IE8), our users often get the attached dialog box ("Connect to server") when they try to open a QV document.

       

      They just have to confirm the default authentication mode ("Use NT Identity") and clik on OPEN, and everything runs fine.

       

      If they wait long enough on the Accesspoint before actually opening a QV document (10-15 sec.), this dialog box does not even show up.

       

      Seems related to a protocol switching during the client-server authentication process, after a time-out is reached.

       

      Is there any way we could configure our QV web server to get rid of this useless dialog box ?

       

      Thank you,

      Jean-Philippe