3 Replies Latest reply: Feb 27, 2013 6:41 AM by Bill Britt RSS

    Missing Document CALs

    Darren Johnson

      Hello,

       

      We have about 15 document CALs that are allocated, but not visible against any existing reports. All document CALs have been removed before deleting reports. I've restored every deleted report and checked that no document CALs are assigned to them. How do I find out where these CALs are allocated and recover them?

       

      Is there any way I can just clear and reset all licenses?

       

      Thanks

       

      Darren