8 Replies Latest reply: Jan 9, 2014 4:57 PM by Fabrice Lawson RSS

    User CAL license lease issue

    Marcus Malinow

      Hi,

       

      One of our users here is having an issue leasing a User CAL on our development server and was hoping someone here may be able to suggest a fix.

       

      We have a production machine and a development machine. Up until yesterday the user had been leasing a User CAL from the production machine, but suddenly this stopped working and Qlikview Desktop started opening as Personal Edition.

       

      We have tried a number of fixes.

       

      - Opening a document from the production machine using 'Open in Server', using the production server qvp URL, and also the url qvp://[username]@[production server name]

      - Setting the 'Default License Lease Server (URL)' setting

      - Restarting the Qlikview Server service on the production machine

      - Clear License Information in Qlikview Desktop User Settings

      - I've also checked that 'Allow License Lease' is still set on both servers

       

      I've checked various posts on the forums here and haven't found any other suggestions that may help.

       

      Marcus