2 Replies Latest reply: Jul 16, 2013 3:03 AM by John Anderson RSS

    Enterprise Management Console - timeout

    John Anderson

      Hi all,

       

      We have recently upgraded to QV 11.2 running on a VM. 

       

      I notice that sometimes when I try to access the QEMC from my browser it times out.  The address we use is: http://qview01:4780/QMC/default.htm.

       

      It worked fine this morning but about an hour later all I got was a message from IE telling me there were connection problems.  no 404 error , nothing.

       

      I can stop the Qlikview services then restart them but during the day time this is disruptive to report users.  I've looked in the logs but can't seen aything that offers a clue about this issue.

       

      Does anyone have any ideas why this is happening, where I should look or what I could do to remedy?

       

      Thanks,

       

      John.

        • Re: Enterprise Management Console - timeout

          Access Point Timeout Settings

           

           

          QMC
          > System > Setup > QlikView Servers > server > Performance

           

           

          Under
          "Sessions" you can set the Maximum Inactive Session Time, Possible
          Session Timeout, and Maximum Total Session Time.

           

           

          Maximum Inactive Session Time

           

           

          User
          sessions, which have had no activity during a specified time limit, can
          be configured to be closed by the QVS. To set the session timeout, enter a
          suitable figure in this text box.

           

           

          Default
          value:
          1800 seconds (0 is not allowed; empty means no limit).

           

           

          Possible Session Timeout

           

           

          User
          sessions, which have had no activity during a specified time limit, can
          be configured to be eligible for being closed by the QVS, if needed. To set the
          session timeout, enter a suitable figure in this text box.

           

           

          Note!
          The QlikView Server may close inactive sessions and re-use the slot, if needed
          for other users.

           

           

          Default
          value:
          1800 seconds (0 is not allowed; empty means no limit).

           

           

          Maximum Total Session Time

           

           

          All
          user sessions, active or not, can be configured to be terminated by the QVS
          after a specified time limit. To set the session timeout, enter a suitable
          figure in this text box.

           

           

          Default
          value: No limit (
          0
          is not allowed; empty means no limit).