jobs hang

[alexpanjhc]

Hello

We have a server/publish 10 running on our Windows Server 2003 R2 Enterprise.

When I reload the qlikview file on desktop, it seems to be OK.

However, if I scheduled the job on the server/publisher, the jobs hang.

I then separate the qvw into generating the qvd files and then create the dashboard and ran them on sequence, they still hang.

According to our system engineer the drives are local but not phycial connected.

Any suggestions are appreciated!

[Bill_Britt]

Make sure the service account has rights to everything like  the logon user has. You can try to test this by logging in as the service account and try running the script in the desktop.

Bill

[alexpanjhc]

i do not have the password for that service account but other jobs ran ok.

[rwunderlich]

Best guess is that you are getting a pop up error or configuration dialog from the ODBC connection. If you can't log on as the service account, check the Windows Event Log (Application) for application popup messages at the time of the hang.

-Rob

http://masterssummit.com

http://robwunderlich.com

[alexpanjhc]

Rob

Thanks for the suggestions

here is the log:

Request failed (Alternate get): System.Net.HttpListenerException: An operation was attempted on a nonexistent network connection

at System.Net.HttpResponseStream.Dispose(Boolean disposing)

at System.IO.Stream.Close()

at System.Net.HttpResponseStream.ComputeLeftToWrite()

at System.Net.HttpResponseStream.Write(Byte[] buffer, Int32 offset, Int32 size)

at QMS.BackstageWebServer.RespondFileContent(String filename, HttpListenerResponse response, HttpListenerContext context, Boolean isDocumentAdmin)

at QMS.BackstageWebServer.HandleAlternateGet(HttpListenerContext context, Boolean isDocumentAdmin)

What does this tell me. Is it a network problem? but other jobs ran on the same disk.

[Bill_Britt]

Hi,

The way I explain this is like a phone call. You answer the phone and the user ask you for information. You put them on hold to get the information for them. When you pick the phone up to give them what they want, they have hung up.

Bill

[alexpanjhc]

Bill

I am not sure what you want to tell me...

[Bill_Britt]

Hi,

This "Request failed (Alternate get): System.Net.HttpListenerException: An operation was attempted on a nonexistent network connection" means that the connection was no longer there, when it tried to reconnect to it.

Bill

[rwunderlich]

I think thoses HttpListerner exceptions are pretty common. I don't think it's your problem.

-Rob