9 Replies Latest reply: Sep 6, 2013 4:29 AM by Lien Chieh Kho RSS

    problem with Web Form authentication

    Ali Hijazi

      I got a client who is using QlikView 11

      So far everything is going on just fine however the client now has users who want to access the dashboard using their Samsung tablets (Android)

      Android browsers don't support NTLM so we selected from the management console the option under the authentication that says "alternate login (web form)"

      with this option selected now the Tablet users see a form on which they have to supply a username and password

      Yet now Neither the tablet users are able to log to QlikView access point nor the ones using Internet explorer on their windows 7 machines

       

      Only users who belong to QlikView Administrators group are able to login

       

      Please advise

        • Re: problem with Web Form authentication

          Hi,

               I'm currently using Android with (QV v11SR2) NTLM and Default login page option selection without any issue. Please double check your service account that used to start the QV services, especially if you're using domain account for authentication purpose.

           

          QV.jpg

           

          Regards,

          Kho

            • Re: problem with Web Form authentication
              Ali Hijazi

              with these options selected as you mention everything is working just fine on internet explorer or chrome on conventional PCs

              However user accessing the QlikView Access Point via mobile devices (Android/ Apple) cannot access

              if I select alternate login web form option non of the users will be able to log in to the access point

                • Re: problem with Web Form authentication

                  Hi Ali,

                       What is your version of QV ? as I do not have the issue with the above setting and performing logon on both Android and Apple devices. Our concern is the size of the report is too small to be viewed on those devices.

                       Does the QV AP show you any message ?

                       Meanwhile, are you using Domain Account to perform the logon ?

                  Regards,

                  Kho

                    • Re: problem with Web Form authentication
                      Ali Hijazi

                      We are working on QV 11 SR2

                      The account running the QlikView services is a local administrator

                      the user I'm trying to log on with is a domain user with which I'm able to log on when default browser authentication is selected

                      but I need to use web form because on the Samsung tablets used the browser doesn't give a pop up to supply user name and password that's why I want to use web form authentication