0 Replies Latest reply: Sep 12, 2013 6:51 AM by Friedrich Hofmann RSS

    Printing - fails from QV app, works otherwise...

    Friedrich Hofmann

      Hi,

       

      I have a problem with one of my QlikView apps that has been in use for a while in a productive dpt. (who view it in the IE):

      => They cannot print the pdf reports attached to the app anymore.

      What I could find out up to now is the following:

      - It is possible to select a report from the corresp. dropdown menu

      - The printing window opens just like it should

      - That toolbar with the printing-icon appears at the bottom of the window

      <=> When they print, there are two things, either of which happens:

           - Nothing happens at all

           - The window becomes grey and the computer freezes

      <=> What's strange: Anything else opened or edited on that same computer can be printed.

      <=> When I open the app in the client version of QlikView, I can print all three reports just fine.

       

      Does anyone have enough experience with this to tell me what might be the reason for this?

       

      Thanks a lot!

      Best regards,

       

      DataNibbler