1 Reply Latest reply: Nov 7, 2014 1:20 PM by Cesar Augusto Beristain Lopez RSS

    My QV Server license just disappears after every Server reboot (Only when there is a high RAM usage).

      The scenario is as below.

       

      The RAM usage in my application server is high (due to high usage by user/dashboard) and the server comes to a standstill, the QVS fails and hence i had to reboot the server.

       

      After reboot ,The QVS service is down and lef and license information in the QMC are blank without any values.

      I had to manually add the serial/control number and bring back the services online.

       

      My server is not in cluster.

       

      This happens only when i reboot the server after high RAM usage.

      Normal reboot does NOT cause any issues.

      Any idea why this is happening ?

       

      Thanks

      sanjeev