4 Replies Latest reply: Oct 16, 2013 12:29 PM by Ashley Casselman RSS

    Timeout Clears Filters

    Ashley Casselman

      When a user's session times out and they refresh the page to resume their session, all their filters have been cleared.  That part of the problem is only an inconvenience... the rest of the issue is that if they had a report prior to the timeout that returns very large number of rows when unfiltered, the report remains open after the refresh but since the filters have been cleared, we begin to have some performance issues because it's showing all the possible data.

      Can anyone help me figure out how to retain the filters upon refresh (ideal solution), or if that isn't possible, maybe cause the report to close as well on refresh since all the filters are cleared, so the user just starts fresh?

      Thanks!