1 Reply Latest reply: Oct 17, 2013 6:34 AM by Josetxo Amonarriz RSS

    Cannot delete Directory Services Connector Path

    Josetxo Amonarriz

      Hello,

       

      We have several child domains from where we assign license to some users.

      They are defined under the QMC -> System -> Setup -> Management Service -> Directory Service Connectors -> DSC@servername

      One of those subdomains is unresponsive, but the system will not let me delete it. The message is the same as below, when I try to manage a document's licenses "DSC did not respond..."

       

      The bad part is that the Document CALs management is not possible because of this issue. When I try to manage the licenses of a document with users from that domain, the system shows a message like "DSC did not respond to request. Last exception (for http://192.168.xx.yy:4730/DSC/Service): the request cannel timed out while waiting for a reply after 30 seconds. Increase the timeout value passed ...."

       

      How can I delete those unresponsive entries?

       

      Thanks!