4 Replies Latest reply: Feb 25, 2014 7:38 AM by neetha P RSS

    "Ghost" Documents and CALs

      Hello,

       

      I have two issues, both equally as confusing. 

       

      First, I have a document showing in Documents > User Documents which I can not find on the server.  I ran a search on my hard drive, and nothing showed up; furthermore, I have checked all mounted user document folders, and again, nothing.  Has anyone seen something similar?  I tried to restart the services, to no avail.

       

      Second, when I go through all Documents in Documents > User Document, and add up the values for "Document CALs allocated to this Document", I come up with a number X.  However, when I go to Systems > Licenses, and look at the Number of Document CAL's assigned, it doesn't agree.  There are an extra 5 CALs being claimed somewhere, yet I can't find the document claiming these?

       

      Note, it is not the mystery document reference in my first question, I confirmed this document is claiming 0 CALs.

       

      Thanks,

      Chris