9 Replies Latest reply: May 16, 2014 6:31 AM by Bill Britt RSS

    Mayor problem - QVS "off_duty" - plz help

    Friedrich Hofmann

      Hi,

       

      can someone please help me with the following:

      => The service "QVS" is "off duty". Needless to say, we have mayor problems which might well be due to this.

      On the statistics page, I find the following:

      - Open Documents: None

      - Active Users: None (which seems to be bullshit as I am using QlikView right now)

      - Documents and users: Nothing

       

      - Performance: There is a sack of statistical values here:

      ExeType

      RLS64

      ExeVersion

      11.0.11440.0409.10

      Timestamp

      2013-11-11 09:57:14

      DocSessions

      0

      AnonymousDocSessions

      0

      TunneledDocSessions

      0

      DocSessionStartsSinceMidnight

      0

      RefDocs

      0

      LoadedDocs

      0

      IpAddrs

      0

      Users

      0

      CPULoad

      0

      VMCommitted

      156.597656

      VMAllocated

      261.535156

      VMFree

      249452.488281

      VMLargestFreeBlock

      249452.488281

      UsageCalBalance

      -1.000000

      TimeZoneBias

      -60

      OffDuty

      Cluster Count Exceeded

      GBytesOfRamConfigured

      179.190998458

      NumberOfCores

      32

      RecentCpuPercent

      0

      RecentRamOverload

      0

      OffDuty

      true

      Unlicensed

      false

       

      I guess that line "Cluster Count Exceeded" points to the problem - but I don't know what it means?

       

      Thanks for any help!

      Best regards,

       

      DataNibbler