2 Replies Latest reply: Nov 16, 2013 6:07 PM by Kim Stroupe RSS

    Chart showing incorrect Total

    Kim Stroupe


      I am having difficulty with a calculation and wanted to see if anyone could help.  I’ve attached the QVW in case that helps you.


      Basically the Count and Sum Days and Days in Que at the top of the table are calculating because of the Total mode.  However in the Chart the Total Mode is grayed out so I don’t know how to get the Average Days in Que to be 35 instead of 61.

      I'm not sure why I have to use the Total Mode I just found that it worked to calculate the correct sum for daysspreadsheet.JPGSpreadsheet Total mode.JPGChart.JPGTotal Mode Chart.JPG