5 Replies Latest reply: Nov 18, 2013 11:18 PM by Damian Waldron RSS

    missing document cal

      Dear All,

       

      I recently have deleted a document which has 5 document user attached to it,

      how can i release the 5 document that are missing on the QMC?

       

      Thx!! Urgent!

        • Re: missing document cal
          Srikanth P

          QEMC --> User --> User Management --> CALS

           

          Please select the User and delete the CAL

          • Re: missing document cal
            Damian Waldron

            you may need to do one of the following:

             

            Resolution 1:

            1. Stop the QlikView Server service.
            2. Add PgoAsXmlAlso=1 under [Settings 7]  in the Settings.ini file located in %ProgramData%\QlikTech\QlikViewServer (default location)
            3. Restart the QlikView Server service
            4. Navigate to Root Directory and Open the CalData.pgo.xml file to determine to which document the CALs were assigned
            5. Create a new blank QVW file named the same as document listed in CalData.pgo.xml & save it in the Root directory
            6. In Management Console, navigate to Documents > User Documents and locate QWV created in the previous step
            7. Click Document CALs tab and set Number of CALs allocated to this Document to zero and click Apply

            Note: This resolution can be applied where the assigned CALs are HIGH in number.

            Resolution 2:

            1. Stop QVS and QMS as when you remove files it might still remain in the memory,
            2. And then delete both caldata.pgo file under the "user documents" and also "ProgramData\QlikTech\QlikViewServer"
            3. Restart the services

            Note:This resolution can be applied where the assigned CALs are in LOW in number.

             

            Resolution 3:

            Clear the license information and reapply again

             

            Note:This resolution can be applied where the assigned CALs are in LOW in number.