18 Replies Latest reply: Mar 25, 2015 10:44 PM by Maxim Senin RSS

    QVDistributionService.exe

      Good Morning,

       

      I have a problem with the QVDistributionService service not starting, it's been running fine for weeks then it's just stopped. Having tried many different things including changing the user that runs the service, all the other QV services start using the same user.

       

      I have uninstalled & re-install QV Server 11 but still won't start, the message is from the event viewer:

       

      Log Name:      Application

      Source:        QlikViewServer

      Date:          14/11/2013 09:22:08

      Event ID:      300

      Task Category: None

      Level:         Error

      Keywords:      Classic

      User:          N/A

      Computer:

      Description:

      The description for Event ID 300 from source QlikViewServer cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

       

      If the event originated on another computer, the display information had to be saved with the event.

       

      The following information was included with the event:

       

      Shared: Error on ReadBlob for object of type MetaServiceData, user: , id:

       

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

          <Provider Name="QlikViewServer" />

          <EventID Qualifiers="0">300</EventID>

          <Level>2</Level>

          <Task>0</Task>

          <Keywords>0x80000000000000</Keywords>

          <TimeCreated SystemTime="2013-11-14T09:22:08.000000000Z" />

          <EventRecordID>172106</EventRecordID>

          <Channel>Application</Channel>

          <Computer></Computer>

          <Security />

        </System>

        <EventData>

          <Data>Shared: Error on ReadBlob for object of type MetaServiceData, user: , id:</Data>

        </EventData>

      </Event>

        • Re: QVDistributionService.exe

          Hi, I am facing the same error message in the event-log. Anyhow our Distribution Service is running fine. So probably the problem of the Distribution service not starting has another source. It would be interessting to know about the reason of this event-log message anyhow.

            • Re: QVDistributionService.exe
              Gonzalo Ruiz

              HI,

               

              What do you get for error when you try to start the service? Have you try to rename or delate the folder:

              C:\ProgramData\QlikTech\DistributionService

               

              The service start should create a new one folder will all setting like before without the logs ofcource.

              Let me know if this work.

               

              BR//Gonza

            • Re: QVDistributionService.exe
              Colin Albert

              Are there any details in the QDS logs?

              c:\ProgramData\QlikTech\DistributionService\1\Log\.

                • Re: QVDistributionService.exe
                  Peter Rieper

                  have the same problem, renaming does not help, but have found entries in the c:\ProgramData\QlikTech\DistributionService\1\Log\

                  quote

                  2/7/2014 09:56:43.5142377    Error    An unexpected error occurred while trying to read notification file, C:\ProgramData\QlikTech\DistributionService\Notification.xml. Exception=System.Exception: Failed to open C:\ProgramData\QlikTech\DistributionService\Notification.xml with Read access after 30 retries. Exceptions=

                     Could not find a part of the path 'C:\ProgramData\QlikTech\DistributionService\Notification.xml'.

                     Could not find a part of the path 'C:\ProgramData\QlikTech\DistributionService\Notification.xml'.

                  .....

                  unquote

                   

                  The mentioned Notification.xml has only the below entry:

                  quote

                  <?xml version="1.0" encoding="UTF-8"?>

                  <Root/>

                  unquote

                   

                  After deletion it is created automatically with same entry.

                   

                  Any other idea?

                   

                  Edith says: it may help to attach the log files

                  Rgds Peter

                    • Re: QVDistributionService.exe
                      Jerry Svensson

                      Have your IT department installed anti virus software?

                      If so,  C:\ProgramData\QlikTech has to be removed by rule to not be scanned.

                      • Re: QVDistributionService.exe

                        Hi Peter,

                         

                        As standard QVS don´t have any config mode for Distribution service, you can test the following.

                         

                        Change application data folder for QDS all togheter.

                         

                         

                        Go to program files > QlikView > Distribution Service.

                         

                        Open QVDistributionService.exe.config, change the tag

                        <!-- ************ Program Settings ************ -->

                            <!-- Defaults to %PROGRAMDATA%\QlikTech\DistributionService -->

                            <add key="ApplicationDataFolder" value=" " />

                         

                        To something entire different, like C:\Appdata\DistributionService  < -- make sure to create this path

                         

                        Save changes and close config file.

                         

                        Then try and start QDS service again.

                    • Re: QVDistributionService.exe
                      Michele Barini

                      Hi,

                      we have the same errors, but sometimes internet explorer crash, so the users have to open a new browser window, and then all it's fine.

                      • Re: QVDistributionService.exe
                        Gonzalo Ruiz

                        Hi again,

                         

                        How look the memory and CPU allocation when you got the error? Do you only get this for one reload? Is this something you got for all reloads ?

                        Can you please  register the QVB, you can found it under:

                        c:\Program Files\QlikView\Distribution Service

                        Just run the QVB file and it should return that the qvb is successfully register.

                        And the one million question, Have you restart the server?

                         

                        BR//Gonza

                         

                        //check you don´t have old register keys in windows, the follow map should be empty:

                         

                        HKEY_LOCAL_MACHINE\SOFTWARE\QlikTech

                        • Re: QVDistributionService.exe
                          Luciano Assad

                          Any solution ?

                          • Re: QVDistributionService.exe
                            Klaus Feldam

                            We are getting the same error, and eventually the server stops running.

                            A restart of QlikView Server and QlikView Web Server services resolves the issue - for a while.

                             

                            Any ideas of what could cause this?

                             

                            Configuration:

                            No Cluster

                            No Publisher

                             

                            Server:

                            Windows Server 2008 SR2

                             

                            Product Information

                             

                             

                            Product name

                            QMS Backend Core x64

                             

                             

                            Client Build Number

                            11.20.12235.0

                             

                             

                            Target Platform

                            x64

                             

                             

                            Publisher License Key

                            xyz

                             

                             

                            Service authentication

                            AD groups

                             

                            Machine Information

                             

                             

                             

                             

                             

                             

                            Operating System Version

                            Win32_OperatingSystem=@ X64 (Microsoft Windows NT 6.1.7601 Service Pack 1)

                             

                             

                            .NET Version

                            4.0.30319.18444

                             

                             

                            Physical Memory

                            28671Mb

                             

                             

                            Available Memory

                            10062Mb

                             

                            CPU Information

                             

                             

                            CPU 0

                            Intel(R) Xeon(R) CPU E5530 @ 2.40GHz

                             

                             

                            CPU 1

                            Intel(R) Xeon(R) CPU E5530 @ 2.40GHz

                             

                             

                            CPU 2

                            Intel(R) Xeon(R) CPU E5530 @ 2.40GHz