I have a similar problem. When I use
Web browser + IE9 plugin - scrollbars are not present
Web browser (IE or Firefox) + Browser mode - scrollbars are present
Desktop client - scrollbars are not present
Desktop client - webview - scrollbars are present.
There is a setting to "allow copy / move" in the layout section of the chart - but this should not affect the appearance of scrollbars.
I'm currently using ver 11 SR2 - I believe SR4 has addressed it (from release notes) but I haven't downloaded it as yet. hopefully it has been fixed.
Good Luck - L Al.
I have the similar problem.
But it only happens at IE11 - both scrollbars (horizontal and vertical), not working.
All other browsers and desktop apps are working fine.
And, it happens to all report and all PCs.
I don't know when it starts to happen until a week ago that users told me about it.
I upgraded to ver 11SR4 just now and ran the windows update on the server, except Java service on server, because we have problem with the new Java and other programs that we used in the offices.
Thank you very much.