Documents explaining how to use Qlik Community and its features.
If you are new to the Qlik Community or are just looking for a How-To, below is a directory with direct links to some helpful articles:
Also, check out the Help page.
The attached White Paper is a guide for all our Community members on things TO do in the Qlik Community and things NOT to do. Please be sure to give it a read. If you have any questions, please let us know.
If you are new to the Qlik Community or are just looking for a How-To, below is a directory with direct links to some helpful articles:
Also, check out the Help page.
Posting/Asking a question within any of the community forums is easy. First, navigate to the forum of your choice. You can ask your question from the main landing page of the forum or from the Question & Discussion area of the forum. Please note, we recommend searching the forum before asking your question, the answer might already be there.
Enter the subject
You can see all the questions you have posted on under your "My Profile" page:
More Help Available on the Help page
Table of Contents
I’m excited to share with you a few key changes that are coming soon for Ideation which will hopefully improve our user experience, our efficiency with reviewing, and the scalability of our process.
Try out the new Ideation app today on the Ideation Dashboard. You can use Qlik Sense search and filters to find relevant ideas that impact your work, and vote or comment on top ideas, new ideas, or trending ideas. You can even drill down by ideas you submitted, see an overview of everything you have commented on, voted, or submitted, or track certain product labels and tags. You can also use the second sheet to track roadmap and deliveries and find linked enablement material.
This app is now embedded in the Ideation page on Qlik Community and available to all existing Ideation users. This app was created based off an Ideation request and enhanced based off of requests like these to provide enhanced filtering and adjustments to the top ideas.
Starting in late April, Ideation now has its own portal. Check out the images and the linked demo to see an example of how to Submit an Idea and how to browse the portal.
The Ideation pages on community will still be the place to go for all things Ideation and houses the Ideation app, which fills highly requested needs in search & filtering. To submit an idea, you still click the “submit an idea” card on Community, but you will now be opening our Ideation portal to type your idea subject, description, and product label. You can submit for yourself or ask your Qlik representative to submit on behalf of you and your company.
The Ideation portal has a new dashboard you can use to browse ideas, in addition to the app. The dashboard will show you all ideas you have submitted or subscribed to and will allow you to narrow down by product label and status, which was requested here in Ideation. You can then browse other similar ideas and vote or prioritize each one.
You can now use these priority bars to indicate to Qlik product management how high of a priority this idea is to your company. This is in addition to voting for the ideas.
You can also use the Releases and What's Coming tabs to view recently delivered ideas, ideas on roadmap, or ideas in development. When you add a vote, you are automatically subscribed to the idea, and can receive an alert or email when the status is changed.
In addition to accessing the portal from Qlik Community, if you are a Qlik Cloud customer, in Q2 you will now have another, even simpler method of submitting and viewing ideas. Navigate to the Resource Center in your Qlik Cloud top bar, open Qlik Ideation, and start typing your idea. Submit your request without ever leaving your Cloud tenant, and simply close the menu to continue working, or open the portal in another window.
With this migration, we aim to offer an enhanced user experience for submitting ideas, browsing open ideas, and keeping track of the requests that matter to you. But, it also represents a big step for Qlik Product Management towards the goal of better scaling our feedback process and integrating with our internal systems. Our success as a customer-driven company is based on your success and you have a voice, so make sure that voice is heard!
Will my idea be moved over to the new system?
All open ideas will be moved over to the ideation portal, and will allow for continued commenting, liking, and status updates. The new post will have a link to the old post if you want to browse the comments further. Closed and delivered idea posts will still be accessible from the Qlik Sense app.
Will I be able to find my idea in the new system?
You should automatically be subscribed to all ideas that you submitted, voted on, or commented on. If not, please contact Meghann MacDonald with your community username and an idea post. You will not be able to edit the body or title of the migrated posts ,so please also contact us if you would like to make changes. Any new ideas you post will automatically be under your name and editable.
Where are my comments?
Comments will be moved over for top and trending ideas and accessible via link on smaller ideas. This does not impact the review and engagement at all – both the Internal and External apps still count all the comments from both systems.
Why can’t I see Ideation in my Cloud Resource Center?
Ideation is being rolled out to tenant admins and top users of Qlik Cloud first, as well as anyone who opts in. If you would like it turned on for you, check your administrator announcements module. If you are not an administrator, send Meghann a message to opt in.
How does this improve Ideation’s experience?
The app addresses many of the gaps that Ideators have been asking to fill, primarily in the ability to see an overview of their ideas and the ability to use multiple filters to find and track ideas. It will also significantly improve the search function, which will allow users to find the existing idea rather than submitting a duplicate. Lastly, the voting capability offers another layer of feedback to share with Product management.
How does this improve Ideation review process?
The new system has enhanced management capabilities to help merge duplicate ideas into 1, provide automated and integrated responses with information on each status change, and better coordinate the requests with their linked R&D work. Our goal is to allow product managers more time to review and prioritize the feedback and less time sifting through duplicates, incorrect labels, and more. It also allows for integration with our Salesforce and Jira instances to provide transparency and automation.
If you are active in Ideation and/or Qlik Cloud and are interested in getting access to these features early, please get in contact by sending Meghann a message. The EAP for the dashboard is open as of April 11th and we would love your feedback and testing.
About Qlik
Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private SaaS company, Qlik offers an Active Intelligence platform, delivering end-to-end, real-time data integration and analytics cloud solutions to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik does business in more than 100 countries and serves over 50,000 customers around the world.
The new Downloads site launched on February 15, 2022. Below is a list of known issues and their status.
Known Issue | Status | |
1 |
Page does not load on mobile |
This page is not intended to be used on a Mobile device as users will not be downloading exe files to their mobile device. 1. Go to Settings > Safari > Privacy & Security 2. Disable 'Block All Cookies' 3. Disable 'Prevent Cross-Site Tracking' |
2 |
Receive error when trying to load page: {"errors":[{"title":"State verification failed","detail":"State not valid, missing request forgery protection","code":"STATE-1","status":"401"}],"traceId":"000000000000000063c6cd60bf2ee1dc"} Affects Chrome and Safari. |
See Qlik Downloads page shows "401 Unauthorized Access" error |
3 | Header and breadcrumb font different on page (outside of app) | Fixed |
4 | Page is blank in the desktop browser |
For Chrome: See Qlik Downloads page shows "401 Unauthorized Access" error. If the article does not resolve your issue, please reach out to Customer Support. |
5 |
Receive error when trying to load page: Unable to connect to the Qlik Sense engine. ...too many open connections, the service is offline, or networking issues |
See Qlik Cloud: "Unable to connect to the Qlik Sense engine" error when opening or accessing an app |
6 |
Qlik Downloads page fails to load intermittently with the error; {"errors":[{"title":"Forbidden","detail":"User is not a member of tenant","code":"AUTH-5","status":"403"}],"traceId":"<id>"} |
This issue is being investigated by Qlik, with the reference QB-11636. The symptom is intermittent, so a workaround can be to try accessing through a new browser window. |
7 |
Intermittent 403 error: {"errors":[{"title":"Forbidden","detail": |
Resolved |
The Release Notes for Qlik Sense Enterprise recently moved to Qlik Community from the Qlik Download site. This guide will walk through accessing the new page and finding the Release Notes.
Only Release Notes for Qlik Sense Enterprise on Windows, Qlik Sense Desktop and Qlik Sense Mobile are available. More products will be available during the year.
Moving the Release Notes from the Qlik Download site to Qlik Community is a small (but exciting!) step in a long-term strategy. We are happy to receive feedback and suggestions on improving the page to make it easier to find relevant information.
Navigating to the Release Notes page is simple! Simply go to Qlik Community then to Support > Release Notes.
You can also bookmark the page for easy access: https://community.qlik.com/t5/Release-Notes/tkb-p/ReleaseNotes
The Release Notes page can be filtered by:
For example, to show release notes for only Qlik Sense Enterprise on Windows and May 2021:
The Release Notes page can be sorted by:
To access the Release Notes, complete the following steps:
Click the download link of the PDF in the Attachments section
The Release Notes can be viewed in the browser or opened in your PDF reader of choice.
Please visit our Support Updates Blog detailing Affected Product Chart and Release Solutions.
Have you ever wondered how you earned those badges in the Qlik Community? Do you know how to see all the badges you’ve earned so far? I will show you in the quickest possible way.
Below are the nine currently available badges, a brief description of each, what they look like and how you can earn them. To see the badges you have earned, just navigate to your profile (as shown below) and your badges will be displayed.
I hope you found this useful. Stay tuned for more quick documents relating to the Qlik Community Platform.
To update your community username, click on your username in the right corner of the global header to open your user menu, and select My Settings:
On the My Settings > Personal > Username tab, you'll find your "Username" listed. Click into the field to update your username. You can use letters, numbers, dashes, or underscores, but you cannot use periods or other special characters.
GET RECOGNIZED
Be known in Qlik Community as an elite and most valuable expert, with deep knowledge and experience using Qlik solutions.
LEAD BY EXAMPLE
Be a leader by example with other experts who passionately share the knowledge of Qlik solutions. As an MVP, you are always willing to share expertise, answer questions, and teach others.
SHOW PASSION FOR KNOWLEDGE
Collaborate with technical experts from around the globe who are driven by their passion for knowledge, community spirit, and willingness to help.
EXCLUSIVE BENEFITS
Receive a complimentary subscription to Qlik Continuous Classroom, discounts on events, special moderating powers, and other exclusive benefits throughout the year.
If you want to be selected/nominated to become a Qlik Community MVP, these tips will help get you there!
BE A POSITIVE ROLE MODEL
Work hard, demonstrate commitment, be respectful and supportive, keep a positive tone, show integrity, be accountable and trustworthy.
STAY ENGAGED
Only the most dedicated and engaged Qlik experts can carry the Qlik Community MVP Badge!
SHARE KNOWLEDGE
Answer questions from your fellow Community members. Share knowledge that makes others successful.
HELP OTHERS
Be willing to help, ask questions, provide clarity. Put yourself out there. Get to know other Community members.
BE INNOVATIVE
Think outside the box, take pride in your ideas, brainstorm with others, swap ideas, and stay in the know. Always work to improve your skills.
INSPIRE TRUST
Apart from the knowledge you impart, strive to be known for how you make people feel.
The attached White Paper is a guide for all our Community members on things TO do in the Qlik Community and things NOT to do. Please be sure to give it a read. If you have any questions, please let us know.
In community posts, you can use hashtags to mention products in the message body. These product mentions then appear as hyperlinks and take users to a Product Page in the community. Watch this:
Behind the scenes, a product mention creates a product association between a product and the message in which the product is referenced.
We love how the product has an associated image. This makes me feel such joy (yep, geek!)
You can use this feature on discussion boards or documents. There is a 'hint' at the bottom of the Document Body too, just to serve as a reminder.
The product feature is a relatively new enhancement to our Qlik Community. We hope you like it !