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! Note: Do NOT modify the NPrinting Database for any reason using PG Admin postres query or any other execution tools as this will damage your NPrinting Deployment and prevent successful NPrinting Database backup and restore operations.
! Note: Do NOT restore an older version of an NPrinting Database to a New NPrinting server or restore a newer version of the NPrinting database to an older version of NPrinting Server.
These rules apply to general releases and service releases: The point version of the NPrinting Database being restored must match the point version of NPrinting Server being restored to.
! Note: If you are making a backup for the Qlik Support team, please add the following NPrinting user information so that we can log onto the NPrinting Web Console following the local restore of the database (also ensure that NPrinting Authentication is enabled. Go to Admin > Settings > Authentication
This procedure is meant to backup and restore (partial backup and restore of these individual items is not possible*):
NP Web Console Items:
NP Backup zip File Contents (do NOT open and modify the contents of this file):
Open the Windows Service Manager (services.msc), and stop the following services (by right-clicking them, and then clicking Stop). This will ensure any manual or scheduled NPrinting Publish Tasks are not executed during the backup or restore process:
Do NOT modify any syntax or add any additional unnecessary spaces
Open the command prompt making sure to run cmd.exe as Administrator and change directory as follows:
cd C:\Program Files\NPrintingServer\Tools\Manager
Qlik.Nprinting.Manager.exe backup -f C:\NPrintingBackups\NP_Backup.zip -p "C:\Program Files\NPrintingServer\pgsql\bin" --pg-password YourSuperuserDBpasswordHere
! Note: If restoring to a different NPrinting server environment, ensure that the destination NPrinting server license is enabled/activated before restoring the NP database.
Qlik.Nprinting.Manager.exe restore -f C:\NPrintingBackups\NP_Backup.zip -p "C:\Program Files\NPrintingServer\pgsql\bin" --pg-password YourSuperuserDBpasswordHere
2020-12-03 08:23:14,085  ERROR Qlik.NPrinting.Manager.Commands.Restore.RestoreFileSystemCommand - Qlik.NPrinting.Manager 184.108.40.206 Qlik.NPrinting.Manager.Commands.Restore.RestoreFileSystemCommand 20201203T082314.085-08:00 ERROR QLIKSERVER3 0 0 0 0 0 0 0 0 File C:\Users\Administrator.DOMAIN.000\AppData\Local\Temp\2\nprintingrestore_20201203082300\files\45a692ed72ec49398d38baee6d6c6082 does not exist in the source backup package.
Qlik Sense Certificates (if using NPrinting Qlik Sense connections)
Other helpful information about the NP Backup and Restore tool and process:
Note:The pre and post upgrade backup files are appended with the NP version number and backup date