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How to License a QlikView Server or Update the License

Andre_Sostizzo
Digital Support
Digital Support

How to License a QlikView Server or Update the License

This article covers how to license a QlikView Server and how to update the license.

We will cover signed license keys (QlikView Infrastructure add-ons to Qlik Sense Enterprise SaaS) as well as legacy QlikView serial numbers and LEF licenses.  

 

Environment:

QlikView 

 

 

Licensing your QlikView Server with a Signed License Key

 

Requirement: A Signed License Key obtained through purchasing a QlikView Infrastructure Add-On to Qlik Sense Enterprise SaaS (valid for QlikView 12.60 and later only) or a Unified License to be used with Qlik Sense Client Management and QlikView (valid for earlier QlikView versions). 

  1. Open the QlikView Management Console
  2. Navigate to the tab System 
  3. Click Licenses
  4. Click License in the Signed Licence Key section
  5. Paste the Signed License Key into the Signed Key text box

    Apply Signed License Key QlikView Server.png

  6. Click Apply

    Apply_Signed_License_Key_QlikView_Server_Apply_Button.png

  7. Confirm the Server Restart

    Confirm_restart_of_QlikView_Server_service.png

  8. Your License Definition will now be successfully listed, which lists what features and how many licenses your license key has been delivered with. 

    Signed License Key confirmation and defintion.png

 

 

Licensing your QlikView Server with a Serial Number and LEF

 

Requirement: A legacy QlikView serial number, Control Number (and optional LEF). 

  1. Open the QlikView Management Console
  2. Navigate to the tab System 
  3. Click Licenses
  4. Select the QlikView Server you wish to license in the Legacy License section 
  5. Enter your Serial number in the Serial number text box
  6. Fill out the Control Number
  7. Fill out your Owner Information 
  8. Click Apply License

    Note: If your QlikView server does not have access to the internet, you will need to follow this article: How to license a QlikView or Qlik Sense server without Internet access

    Apply Serial Number QlikView Server.png

  9. Confirm the Server Restart

    Confirm_restart_of_QlikView_Server_service.png

  10. QlikView is now licensed 

 

Updating a QlikView license with a Signed License Key

 

Requirement: A Signed License Key obtained through purchasing a QlikView Infrastructure Add-On to Qlik Sense Enterprise SaaS (valid for QlikView 12.60 and later only) or a Unified License to be used with Qlik Sense Client Management and QlikView (valid for earlier QlikView versions). 

No action is necessary. The license will be updated against the license backend. 

 

Updating a QlikView license with a Serial Number

 

Requirement: A legacy QlikView serial number, Control Number (and optional LEF). 

The common scenarios of changing the QlikView license details are:

  • Purchased new QlikView Server license
  • Purchased new QlikView Publisher license
  • Purchased more CALs
  • Need to update to a version that requires an updated License Enabler File (LEF)
Pre-requisite: Backup of license related files 

It is recommended to do a backup of license related files on the QlikView server prior to updating license details. This allows for reverting to the previous license if the update causes any problems. QlikView license information is stored in two locations. Files from both locations, as specified below, must be copied to a safe location prior to updating or applying a new license.

  1. Root document folder. The location of this folder is defined in the QMC > System > Setup > QlikView Server > Folders tab > Root folder.
    • BorrowedCalDat.pgo
    • CalData.pgo
    • IniData.pgo
    • ServerCounters.pgo
    • TicketData.pgo
  2. QlikViewServer application folder. Default path (Windows 2008 / 2012): C:\ProgramData\QlikTech\QlikViewServer 
    • CalData.pgo
    • IniData.pgo
    • ServerCounters.pgo
    • BorrowedCalData.pgo
    • FUL.dat

NOTE: Applying license requires a restart of QlikView service(s) and not the physical server itself. QlikView will be temporarily unavailable during the restart of the service(s).

 

Update the license to QlikView Server

 

To update the license:

  1. Open the QlikView Management Console
  2. Navigate to the tab System 
  3. Click Licenses
  4. Select the QlikView Server you wish to license in the Legacy License section 
  5. Click Update License From Server to allow Qlik to update the license information (LEF) automatically from its online LEF server.

    If your QlikView server does not have access to the internet, you will need to replace the current LEF with the new one and click Apply License

    Please note: When you update the license, do NOT clear the license.



    licenseqvs2.png

  6. When you are ready click the OK for it the restart the QlikView service(s)

    licenseqvs3.png

  7. A Success message is displayed in the right corner of the screen. 

    licenseqvs4.png
Comments
Huiying
Partner
Partner

Hey @Andre_Sostizzo 

do you know why I still have the LEF expiring warning? I have updated both publisher and OEM server license.

Huiying_0-1601378521652.png

Best regards,

Susan

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @Huiying 

If both have been successfully updated and show the correct date after a service restart, I would recommend reviewing the .lef files in the \QlikTech folder. There should be one in the Distribution Service Folder as well as the QlikView Server folder (and I think one in the root). Check if it is all updated in those files, too.

Otherwise, review the log files for both services, see if you can notice anything that helps you further investigate.

If not, you may want to head over to the QlikView community forums and post there for greater visibly - or contact Support.

Version history
Last update:
‎2021-10-27 08:48 AM
Updated by:
Contributors