Knowledge

[Andre_Sostizzo]

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Environment:

• Qlik Sense Enterprise on Windows, November 2019 and later

Resolution:

Logging for Multi-Cloud deployment and Application distribution is registered by the following services which are controlled by the "Qlik Sense Service Dispatcher" service:
Hybrid Deployment Service (HDS): Logs found under C:\ProgramData\Qlik\Sense\Log\HybridDeploymentService\Trace
Hybrid Setup Console: Logs found under C:\ProgramData\Qlik\Sense\Log\HybridSetupConsoleBff
App Distribution Service (ADS): Logs found under C:\ProgramData\Qlik\Sense\Log\AppDistributionService\Trace

Logging is set to "Information" level by default. For HDS and ADS logging can be increased by the following steps for troubleshooting purposes only:

1. Stop the Qlik Sense Service Dispatcher service.
2. Edit the following files:
C:\Program Files\Qlik\Sense\AppDistributionService\appsettings.json
C:\Program Files\Qlik\Sense\HybridDeploymentService\appsettings.json
3. Find the following section:

"MinimumLevel": {
"Default": "Information",

4. Change it to:

"MinimumLevel": {
"Default": "Debug",

5. Restart the Qlik Sense Service Dispatcher service.
 

Related Content:

• Setting Up Qlik Sense Enterprise Multi-Cloud or Qlik Cloud Services
• Supported Identity Providers (IDP) in Qlik Sense Multi-Cloud
• The Essentials of Qlik Sense Multi-Cloud