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Multi-Cloud deployment logs and how to change logging level

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Andre_Sostizzo
Digital Support
Digital Support

Multi-Cloud deployment logs and how to change logging level

Click here for Video Transcript

Environment:

  • Qlik Sense Enterprise on Windows, November 2019 and later

Resolution:


Logging for Multi-Cloud deployment and Application distribution is registered by the following services which are controlled by the "Qlik Sense Service Dispatcher" service:
Hybrid Deployment Service (HDS): Logs found under C:\ProgramData\Qlik\Sense\Log\HybridDeploymentService\Trace
Hybrid Setup Console: Logs found under C:\ProgramData\Qlik\Sense\Log\HybridSetupConsoleBff
App Distribution Service (ADS): Logs found under C:\ProgramData\Qlik\Sense\Log\AppDistributionService\Trace

Logging is set to "Information" level by default. For HDS and ADS logging can be increased by the following steps for troubleshooting purposes only:

1. Stop the Qlik Sense Service Dispatcher service.
2. Edit the following files:
C:\Program Files\Qlik\Sense\AppDistributionService\appsettings.json
C:\Program Files\Qlik\Sense\HybridDeploymentService\appsettings.json

3. Find the following section:

"MinimumLevel": {
"Default": "Information",

4. Change it to:

"MinimumLevel": {
"Default": "Debug",

5. Restart the Qlik Sense Service Dispatcher service.
 

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Last update:
‎2021-11-17 08:02 AM
Updated by: