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lfholland
Creator
Creator

Qlik Sense - User Can't Clear Selections

Hi!  I have an end user that can not clear the selections in his app.  I have cleared his cache and used a different browser.  I've tried clearing selections every way I can think of.  I even made a small change to the app and republished it.  That did get one of the three filters to clear but he can't clear the other two.

This is an app that I have published.  He does not have the ability to edit this app, so it isn't a copy.  Not sure if that info helps or not...

Please help!!

Thanks!

5 Replies
EliGohar
Partner - Creator III
Partner - Creator III

@lfholland 

What's your Qlik version?

Is the problem happening only to this specific user?

NitinK7
Specialist
Specialist

Hi, 

below is one possibility please check

Please make sure once , Always one selected value unchecked for your uncleared field

go to filed at left hand side asset panel ->search your field->right click->field setting->deselect  Always one selected value option

Capture.PNGCapture1.PNG

lfholland
Creator
Creator
Author

We are using version 12.44.2 and yes, it is only this specific user.

lfholland
Creator
Creator
Author

That check box is not selected but that is good to know.

NitinK7
Specialist
Specialist

One more option is make a copy of your application and then delete this filed and create again and then try to clear