Can the maximum number of concurrent mobile devices a Qlik Cloud user can be logged in to be increased?

[Sonja_Bauernfeind]

Each user can be logged on to Qlik Sense Mobile SaaS on five concurrent mobile devices per tenant.

If you delete the Qlik Sense Mobile SaaS app from your device without having logged out first, a second device license will be consumed when you reinstall the app.

See: Technical and security considerations.

The number of five concurreng devices cannot be changed.

If you have logged on to too many devices, you can log out the existing ones in the Qlik Cloud hub.

1. Go to to your profile by clicking your profile icon (a)
2. Click Profile settings (b)
   
   
   
   
3. Click Qlik Sense Mobile (c)
4. Click Log out all devices (d)
   
   
   
   

Environment

• Qlik Sense Mobile SaaS

The information in this article is provided as-is and to be used at own discretion. Depending on tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support.

[Ken_T]

are there similar limits on concurrent users for regular clients?

[Sonja_Bauernfeind]

Hello @Ken_T 

This article is specific to the mobile client. Users do not have a limit of five devices for any other devices they use with a regular browser.

So:

A user can sign in from any amount of devices using a browser (Chrome, Safari, etc), including a laptop, PC, android phone, iPhone, etc. 

They can, however, only use the mobile client from five devices before they need to sign out.

If you have follow-up questions regarding this, I recommend posting on the relevant forum or contacting our support agents through chat. I will be out of the office for a week and unable to monitor the replies to this comment.

All the best,
Sonja